iQmetrix is the leading provider of retail management solutions for the North American wireless industry. iQmetrix software products are designed for wireless dealers to help them create great customer experiences by improving retail operations at the back and front of the house. iQmetrix is a privately held software as a service (SaaS) company with offices in Canada and the United States.
Our Story
iQmetrix was founded in 1999 in Regina, Saskatchewan, Canada, by Christopher Krywulak.
Christopher, an independent mobile phone retailer, was looking for a software solution to manage his retail business. He was particularly interested in tracking various statistics, such as ARPU and salesperson productivity, in order to build a more profitable retail operation and sales culture, as well as to inform better strategic decisions. In other words, he was looking for “smart metrics.” Unable to find a product that suited these needs, Christopher hired local programmers to build his own software solution. That product became known as RQ4 and thus, iQmetrix was born.
In the 12 years since its founding, iQmetrix has grown to serve over 30 percent of independent wireless retail locations in the U.S. Upwards of 75 percent of the top 200 wireless retailers in the U.S. use RQ4 -- amounting to 15.5 million handsets sold per year through the RQ4 system.
Our Products
iQmetrix's flagship product, RQ4, is a complete software solution designed specifically for wireless dealers - helping to manage and control people, business processes and strategic decision-making.
iQmetrix's new product, XQ Interactive Retail, is a suite of in-store digital media solutions that provide wireless retailers an effective and engaging way to educate and guide customers through the process of buying a mobile device.